WSOC-TV / WAXN-TV Closed Captioning Hotline

If you have concerns regarding closed captioning, we can be reached several ways: 

*All calls/faxes/emails made to this hotline phone number/fax/email will be answered within 24 hours or the next business day. For written complaints however, it may take us up to 30 days to respond. 

Closed Captioning Hotline: 704-335-4732
Closed Captioning Hotline Fax: 704-335-4961
Closed Captioning Hotline Email: wsoccaptioninghotline@wsoc-tv.com or waxncaptioninghotline@waxntv.com

For written closed captioning complaints, please address correspondence to:

Ted Hand, Chief Engineer
WSOC-TV/WAXN-TV Street address: 235 W. 23rd Street, Charlotte, NC 28206
WSOC-TV/WAXN-TV Mailing address: P.O. Box 34665, Charlotte, NC 28234